Global Privacy Policy

1. Scope & Data Controller

This policy applies to all personal data processed by OneByOne Creative Agency FZ-LLC (Dubai, UAE). We operate as a Data Controller for our own business operations and a Data Processor when managing Meta Ads and lead generation for our clients.

• Company: OneByOne Creative Agency FZ-LLC
• Location: Dubai, United Arab Emirates
• Contact: hello@onebyoneagency.com

2. Lawful Basis for Processing

We process data under the following legal grounds (per UAE PDPL and GDPR):

• Consent: Explicit permission granted for marketing or contact.
• Contract: Necessary for the delivery of video production or agency services.
• Legitimate Interests: Necessary for business operations and website security.
• Legal Obligation: Compliance with UAE federal regulations.

3. Information We Collect

• Identifiers: Name, email, and phone number provided via contact forms.
• Professional Data: Company name and industry for B2B service inquiries.
• Technical Data: IP address, browser type, and device information processed during site visits.

4. Cookies and Tracking

Embedded Third-Party Content & Technical Data

Our website does not use non-essential cookies for marketing or behavioral tracking purposes.

However, our website may contain embedded third-party content (such as YouTube videos) and externally loaded resources (such as Google Fonts). When such content is displayed, limited technical data (including IP address, browser information, and device-related data) may be processed by the respective third-party providers in accordance with their own privacy policies.

OneByOne Creative Agency FZ-LLC does not control or store this data and does not combine it with personally identifiable information.

5. How We Use Your Data

We use collected information to:

• Communicate regarding project inquiries and high-quality video production.
• Manage client advertising campaigns and lead generation via Meta Business Suite.
• Ensure the technical functionality and security of our website.

6. Global Privacy Rights

We provide the following protections to all users globally:

• Right to Access/Portability: Request a digital copy of your personal data.
• Right to Erasure: Request the deletion of your data from our systems.
• Right to Restrict Processing: Withdraw consent for marketing at any time.
• Right to Correction: Update inaccurate or incomplete information.

7. Data Transfers & Security

• International Transfers: As we use global tools (e.g., Meta, Google), data may be processed outside the UAE. We ensure these providers adhere to equivalent data protection standards (such as SCCs).
• Security Measures: We implement technical and organizational measures to protect against unauthorized access or data breaches.

8. Contact Information

For any privacy-related inquiries or to exercise your rights, please contact: